Privacy Policy

At Hanson & Knight Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, phone number, and payment details.

1.2 Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, operating system, referral source, pages visited, and the date and time of your visit.

1.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and provide updates on shipping.

2.2 Customer Service: Your information helps us respond to your inquiries, provide customer support, and handle returns or exchanges.

2.3 Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products. You can opt out of these communications at any time.

2.4 Improving Our Services: We analyze usage data to improve our website's functionality, content, and user experience. This information also helps us diagnose issues and enhance our overall service offerings.

2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to court orders and law enforcement requests.

3. Sharing Your Information

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. These providers are contractually obligated to protect your information and use it only for the services they provide.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner as part of the transaction.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests